This Contact Us page provides the official business and customer support information for Kexle. These pages are written to remove uncertainty, define the store's responsibilities, and show customers what to expect at each step. The same contact details are used in the footer so customers and review systems can verify the store operator without conflicting information.
OUR IDENTITY
Legal Business Name: BOBECO LIGHTING PTY LIMITED
Store Name: Kexle
Physical Business Address: 58 SPORING AVE KINGS LANGLEY, 2147 Australia
CUSTOMER SUPPORT HOURS
Support Hours: Monday-Saturday: 9:00 AM - 5:00 PM PST. These hours align with our order handling schedule for processing customer messages, shipment questions, return requests, and product support.
HOW TO REACH US
Current Support Email: support@kexle.shop
Business Phone Number: +61468246812
When contacting us about an order, please include the order number, the email address used at checkout, and a clear description of the question or issue. For damaged or incorrect items, include photos of the product and packaging so we can review the matter efficiently.
To help us review a request, include the order number, checkout email, item name, and any photos, measurements, or tracking details that explain the issue. For condition-based questions, photos of the item and packaging are more useful than general descriptions alone.
We respond during the support hours listed above. Some cases take additional review if they involve carrier records, return inspection, payment verification, or product condition.
SPORTS TOWEL ORDER QUESTIONS
For Kexle towel questions, include the product title and the detail you want reviewed, such as fabric texture, towel size, color set, hanging loop, pouch, border stitching, package count, or damaged area. Close product photos are more useful than workout photos or pictures of gym equipment.
We can help with order status, missing pouches, product condition, returns, exchanges, and product-page clarification. We do not provide medical advice, training plans, athletic-performance guarantees, or laundry services.