Contact Us

Kexle supports customers with sports towel specifications, PayPal checkout questions, active orders, Singapore delivery enquiries, exchanges, and returns. This page identifies the Australian company operating the store and the verified channels for reaching the support team.

OUR IDENTITY

Legal Business Name: BOBECO LIGHTING PTY LIMITED
Store Name: Kexle
Physical Business Address: 58 Sporing Ave, Kings Langley, NSW 2147, Australia
ABN: 46 055 393 069
ACN: 055 393 069

BOBECO LIGHTING PTY LIMITED operates kexle.shop. The Australian registration details remain the legal store identity while Kexle currently sells and ships only within Singapore. These same identity fields are used in the footer, Legal Notice, Terms, and other customer-facing pages.

CUSTOMER SUPPORT HOURS

Support Hours: Monday-Friday: 9:00 AM - 5:00 PM (GMT+08:00) Singapore Standard Time (Singapore).

The support schedule follows Singapore time and matches the weekday order-handling calendar. Messages submitted after the listed hours are retained for the next service period. Carrier research, payment verification, and returned-item inspection can require a later follow-up once the relevant order record has been reviewed.

HOW TO REACH US

Current Support Email: support@kexle.shop
Business Phone Number: +61 468 246 812

For order help, provide the order number, checkout email, and a short explanation of the requested outcome. For a pre-purchase towel question, name the product and the listing fact you want confirmed, such as dimensions, fiber composition, weave, edge finish, hanging loop, color, or pack quantity.

When reporting an incorrect or condition-affected delivery, photographs of the towel, outer parcel, and shipping label can help match the received goods to the packing record. Images assist our review but do not replace mandatory consumer rights. Please never email passwords, full payment-card numbers, or unrelated sensitive credentials.