Terms of service
Terms of Service
Last updated: July 3, 2026
These Terms of Service govern customer use of the Kexle online store and related order transactions. These pages are written to remove uncertainty, define the store's operational responsibilities, and show customers exactly what to expect at each step. This store is fully owned and operated by BOBECO LIGHTING PTY LIMITED, a legally registered entity in New South Wales, Australia (ACN: 055 393 069).
By visiting our website or placing an order, you agree to be bound by these Terms of Service and all official policies linked herein. Kexle maintains transparent product information for sports towels optimized for training, running, and fitness use. We focus on verifiable product features before payment, including accurate dimensions, material compositions, package counts, and intended use. The exact same business identity is maintained across all policy pages, footer scripts, checkout gateways, and customer service portals.
Section 1 - Online Store Terms
By agreeing to these Terms of Service, you represent that you are at least the legal age of majority in your country or state of residence, or that you have given us explicit consent to allow any of your minor dependents to utilize this Site. You may not use our sports towel products, website, checkout infrastructure, or digital services for any illegal or unauthorized purpose, nor may you violate any federal or international laws in your jurisdiction while using the Site.
Section 2 - Modifications to the Service and Prices
Prices for our products are subject to change without prior notice. We reserve the right to modify or discontinue products, structural content, or services when necessary. Crucially, paid order prices are legally protected after the checkout process is fully completed; we will never unilaterally increase paid order amounts or demand extra shipping surcharges before fulfillment. If a clear billing, inventory, or product listing error affects an active order, we will proactively contact the customer, cancel the affected order, and issue a full refund through the original payment method.
Section 3 - Accuracy of Billing and Account Information
We reserve the right to refuse, limit, or cancel orders that, in our sole discretion, appear to be placed by dealers, resellers, or distributors, or orders flag-marked as high-risk, fraudulent, or abusive by our payment processors. Customers agree to provide current, complete, and accurate purchase, billing, account, contact, and shipping data for all purchases made at our store. You agree to promptly update your account and payment details so we can complete your transactions and contact you as required.
Section 4 - Governing Law
These Terms of Service and any separate transactional agreements under which we provide fulfillment services shall be governed by and construed in accordance with the laws of Australia. This governing law statement strictly follows the corporate business address and registration information officially supplied for BOBECO LIGHTING PTY LIMITED in New South Wales.
Product Information and Store Content
We work diligently to keep listings for sports towels accurate, practical, and easy to review. Product photographs, measurements, color descriptions, materials, and care details may display nominal variations due to digital monitor calibrations, studio lighting, or textile production batches. Questions regarding your order are easier to resolve when you provide your order number, item name, and clear context regarding delivery or usage. Kexle reserves the right to correct any typographical mistakes or system errors regarding product availability or policy content without liability.
Product Use, Care, and Scope
Customers should follow the stated product care, washing, and textile preservation guidance. Damage caused by structural misuse, improper laundering, or use outside the textile's intended fitness purpose may void return eligibility or support review. Kexle listings describe microfiber sports towels, cooling towels, running towels, gym bench towels, and explicitly stated accessories only. They do not constitute medical cooling devices, medical injury-prevention equipment, gym memberships, apparel, or professional athletic training plans.
Absorbency rates, drying times, tactile feel, and cooling sensations can vary naturally based on water volumes, atmospheric humidity, workout intensities, washing methods, and personal preferences. Kexle provides objective product facts, but customers are fully responsible for choosing the towel format that suits their specific fitness routines.
Payment, Shipping, and Returns
All financial transactions are processed securely through Shopify Payments or other verified encrypted gateways visible at checkout. Shipping protocols, returns, refunds, and order cancellation windows are executed strictly according to our specialized Shipping Policy and Return & Refund Policy.
Section 5 - Contact Information
For any formal inquiries, legal notifications, or policy-related questions, please contact Kexle via our corporate details below:
- Parent Legal Entity: BOBECO LIGHTING PTY LIMITED
- Australian Company Number (ACN): 055 393 069
- Store Name: Kexle
- Physical Corporate Address: 58 SPORING AVE KINGS LANGLEY, 2147 Australia
- Customer Support Email: support@kexle.shop
- Business Phone Number: +61468246812
- Support Hours: Monday - Saturday: 9:00 AM - 5:00 PM (SGT - Singapore Time / GMT+8)